At times, we receive questions about the clients we serve and occasionally assumptions are made … sometimes negative assumptions. If they truly knew our clients, they would realize many face mental health, physical health and life circumstance challenges we cannot imagine and would be hard-pressed to survive. Unfortunately, some clients are their own worst enemies, who through their attitudes or their choices have put themselves in hard places. Regardless of the challenges, we are called to serve them with respect, compassion and dignity.
Yesterday, something happened that typifies the great majority of those who seek our assistance. I went out to check our mailbox at the street and found a letter. It was a small envelope with a handwritten address and return address. I did not recognize the name, but recognized the address as a housing unit from the Canton Housing Authority. When I opened the envelope, there was no letter or note, but simply a folded dollar bill. When we checked our database, we discovered she was a MUST client who had last received services several years ago. I realized that she had offered a donation of what she could to say thanks for the meaningful services she received.
I was reminded of two things. First, the story of the widow’s mite from the Bible, where Jesus commented that the widow had given more than any other person because she had given all that she had. Second, I was reminded that the overwhelming majority of our clients are people just like me who have had some type of setback that puts them in need. It has taken every ounce of courage they have to come in and ask for help, braving embarrassment, shame, guilt and possible judgement. “I’ve never had to do this before,” they say. Our job is to give them acceptance, hope and the assurance that although we have all been in a position to give before, and that feels good, we all will someday have to ask for help. Our prayer is that we can help them through this setback to bring them back to the place where they can give again.
In this person’s case, our prayer was answered. We have clients who come in because they are in need of food, but will donate clothes that someone has outgrown. We witness countless acts of appreciation and kindness from our clients. I was touched by the simple generosity of this client’s dollar bill and reminded that the image of God is in each of our clients (and staff, donors and volunteers!). Some may reflect it more brightly than others, but we are all His workmanship.